Functional Analyst (Antwerpen)

We zijn momenteel op zoek naar een Functional Analyst (medior/senior profiel).

Start : november 2017
Duur : 1 jaar

Searching for an FA with strong communications skills, business and technical oriented, and an engineering interest.

* Job description
* Working in a team of functional and technical analysts handling projects on the OSS systems within the environment.
* The Operational support systems are responsible for the configuration, activation, provisioning and maitenance of services and network resources. It consist of all the IT applications that support back-office activities and entails the following domains:
* Network inventory management
* Resource
* Service
* Service fulfillment
* Service order mgmt
* Service provisioning & activation
* Workforce management
* Planning
* Field support
* Third party communication
* Supplier/partner
* Wholesaling
* Fault management
* Error handling
* Reporting
* Cooperation with other teams to realize projects End-to-End
* Online team - Customer facing web applications & apps
* BSS Rating & Billing team: pre-billing, post-billing, realtime rating for mobile and fixed
* BSS Sales & Customer service: customer & product management, customer care
* Expertise required
* Analysis
* Abstract domain
* Bespoke or off-the-shelf applications
* Solution writing for different stakeholders
* Technical background is a must
* Close connection to engineering
* Telecom knowledge is a plus
* Soft skills required
* Result driven
* Clear communicator
* Ownership
* Team player
* Language requirement:
* Fluent spoken and written English is a must
* NL or FR is a plus